Change of Mind Returns

Due to our products being custom and made to order, we are only able to offer a limited return policy of 7-days for change of mind. Change of mind returns will be refunded in the form of store credit that can be used to purchase other products from our store.

Change of mind returns must be returned in the original condition, with all packaging intact and as shipped. You will be responsible for the return shipping costs and ensuring that the item is not damaged or broken in transit.

To initiate the process of change of mind return, please fill in the form at the end of this page and we will contact you with next steps.

Refunds

Once your return is received and inspected, we will contact you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, then your refund will be processed, and you will receive the store credit either applied to your account or issued via a code provided via email.

Damaged or Faulty Items

We’re truly sorry to hear that your item arrived damaged or is not functioning as expected. We understand how disappointing and frustrating this can be, and we want to make things right as quickly as possible.

To help us resolve this issue efficiently, please complete the form located at the bottom of this page. Once we receive your submission, a member of our customer support team will review the details and reach out to you promptly with the next steps.

Thank you for your patience and understanding—we’re here to help and ensure you’re taken care of.